Our Cancellation Policies

Effective Date: 16/08/2023

At Imperfect Rebel, we understand that circumstances may change, and you might need to cancel an order. This Cancellation Policy outlines the guidelines for canceling orders placed on our website.

1. Cancellation Eligibility: Orders can be canceled if they meet the following criteria:

  • The request for cancellation is submitted within 24 hours from the time of order placement.
  • The order has not been processed or shipped. Once the order has been shipped, it cannot be canceled.

2. Cancellation Process: To request a cancellation, please follow these steps:

  • Contact our customer support team at support@imperfectrebel.com
  • Provide your order number and request for cancellation.
  • Our customer support team will verify the eligibility for cancellation based on the order status.
  • If the order is eligible for cancellation, we will proceed with canceling the order and provide you with confirmation.

3. Cancellation Refund: If an eligible order is canceled within the specified cancellation period, we will initiate a refund for the full purchase amount. Refunds will be issued using the original payment method used for the order. Please note that it may take [refund processing time] business days for the refund to reflect in your account.

4. Cancellation After Shipment: Orders that have already been shipped cannot be canceled. If you no longer wish to receive the order, you can follow our Returns and Exchange Policy for further instructions on returning the item.

5. Changes to Orders: If you would like to make changes to your order, such as updating the shipping address or modifying the items ordered, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is processed.

6. Contact Us: For any questions or assistance regarding order cancellations, please reach out to our customer support team at support@imperfectrebel.com . We are here to help and provide you with a seamless shopping experience.

Thank you for choosing Imperfect Rebel for your shopping needs.

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