Ordering & Purchases Terms
Effective Date: 16/08/2023
Thank you for choosing Imperfect Rebel for your shopping needs. This section outlines the terms and conditions that apply to orders placed on our website.
1. Order Placement:
- By placing an order through our website, you make an offer to purchase the items you have selected. All orders are subject to our acceptance.
- Orders may be placed by registered user accounts or as guest checkout. Creating an account provides additional benefits, such as order tracking and faster checkout.
2. Order Confirmation:
- After placing an order, you will receive an order confirmation email. This email is a confirmation that we have received your order and are processing it.
3. Order Acceptance:
- Your order is subject to our acceptance. We reserve the right to accept or decline any order for any reason, including availability of items and inaccuracies in product or pricing information.
- In the event that we are unable to fulfill your order, we will notify you and provide options for resolution, including substituting the item with a similar one or canceling the order.
4. Pricing and Payment:
- Prices displayed on our website are in Euros. They are accurate at the time of publication but may be subject to change without notice.
- Payment is required at the time of placing an order. We accept PayPal, stripe payments, Apple Pay, google pay, including credit/debit cards and venmo options you offer.
- In the event of a pricing error, we reserve the right to cancel or modify an order. If payment has been made, a refund will be issued using the original payment method.
5. Order Modifications:
- If you wish to modify an order after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request before the order is processed.
6. Order Fulfillment:
- Orders will be processed and shipped within 2-3 business days after payment confirmation, subject to availability of items and any unforeseen delays.
7. Out of Stock Items:
- In the event that an ordered item becomes out of stock after the order has been placed, we will notify you and provide options for resolution, including substituting the item with a similar one or canceling the item from the order.
8. Taxes and Duties:
- Customers are responsible for any applicable taxes, customs duties, or fees imposed by their country’s customs authorities upon receipt of the package.
- We may communicate with you regarding your order through the email address provided during checkout. Please ensure that your email information is accurate and up to date.
By placing an order through our website, you acknowledge that you have read and understood these Ordering and Purchases Terms and agree to be bound by them.
If you have any questions or require assistance, please reach out to our customer support team at [customer support email or phone number].
Thank you for choosing Imperfect Rebel for your shopping needs.