Effective Date: 16/08/2023

At Imperfect Rebel, we are dedicated to providing a smooth and reliable shipping experience for our customers. This Shipping and Delivery Policy outlines the details of our shipping process to ensure transparency and customer satisfaction.

Shipping Methods: We offer a range of shipping options to accommodate your preferences and needs. During checkout, you will be presented with available shipping methods, costs, and estimated delivery times. Please choose the option that best suits your requirements.

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. This includes order verification, packaging, and preparation for shipment. Please note that weekends and holidays may affect processing times.

Shipping Time: Shipping times vary depending on your location, the shipping method selected, and any potential delays due to external factors such as customs clearance. Estimated delivery times will be provided during checkout and can also be found on our Shipping Information page.

Order Tracking: Once your order has been shipped, you will receive an email notification containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment.

Shipping Costs: Shipping costs are calculated based on the shipping method chosen, the destination, and the weight of the items in your order. The total shipping cost will be displayed during the checkout process.

International Shipping: We offer international shipping to a variety of destinations. International customers should be aware of potential customs duties, taxes, and fees that may be imposed by their country’s customs authorities upon the arrival of the package. These charges are the responsibility of the customer and are not included in our shipping fees.

Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for shipments delivered to incorrect or incomplete addresses provided by the customer.

Delivery Confirmation: Once your package has been successfully delivered to the address provided, we consider the order fulfilled. If you believe there is an issue with the delivery, please contact our customer support team for assistance.

Delays and Disruptions: While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather conditions, postal service delays, and public holidays may impact the delivery timeframe. We appreciate your understanding in such situations.

For any questions or concerns related to shipping and delivery, please feel free to contact our customer support team at support@imperfectrebel.com Your satisfaction is our priority, and we are here to assist you.

Thank you for choosing Imperfect Rebel for your shopping needs